A. Grounds for a Complaint
Any individual, organization or agency may file a complaint with Valdosta City Schools if that individual, organization or agency believes a violation of a Federal statue or regulation that applies to a program under the Elementary and Secondary Education Act of 1965 has occurred. The complaint must allege that the violation occurred within one year prior to the date that the complaint is received.
B. Federal Programs for Which Complaints Can Be Filed
C. Filing a Complaint
A complaint must be made in writing and signed by the complainant. The complaint must include the following:A statement that Valdosta City Schools has violated a requirement of a Federal statute or regulation that applies to an applicable program;
D. Investigation of Complaint
Within ten days of receipt of the complaint, the Superintendent or his designee will issue a Letter of Acknowledgement to the complainant that contains the following information:
Appropriate Department staff will review the information and determine whether:
If additional information or an investigation is necessary, Valdosta City Schools will have sixty days from receipt of the information or completion of the investigation to issue a Letter of Findings.
If the Letter of Findings indicates that a violation has occurred, corrective action will be required and timelines for completion will be included.
The 60-day timeline outlined above may be extended, if exceptional circumstances exist.
The Letter of Findings will be sent directly to the complainant, as well as the other parties involved.
Executive Secretary to the Superintendent under the direction of the Superintendent will be responsible for tracking complaints and reports on resolution of complaints.